Most business leaders tend to focus on their tasks, their own success, and the bottom line. Frequently unkind to subordinates.
One of our Clients became concerned that customer service was a growing problem since the company had earned the reputation of treating customers rudely. He hired a consultant to discover the cause. After dozens of interviews, the consultant shared his conclusion.
“You are the problem”. The way you treat your employees is the way they are treating your customers.
Philippians 2:3-4 tells us how we should view others.
It says, “Do nothing from selfishness or empty conceit, but with humility of mind regard one another as more important than yourselves; do not merely look out for your own personal interests, but also for the interests of others.”
These verses contain three radical commands that are impossible to obey apart from yielding to the Lord. When we carefully study them.
1. Do nothing from selfishness or empty conceit. ” We are to do absolutely nothing from selfishness or because of pride.
2. But with humility of mind regard one another as more important than yourselves. ” We are to think of everyone as more important than ourselves.
3. Do not merely look out for your own personal interests, but also for the interests of others. ” We are not to focus exclusively on doing what is important to us, but also factor in how we can serve the interests of others.
With this passage as the standard, how would we rate ourselves as a leader (on a scale of 1-10, with 10 being the best) who thinks of others as more important than yourself?